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Privacy Policy for
TechTide Analytics
Last Updated: December 2025
TechTide Analytics (“we,” “our,” “us”) is committed to protecting the privacy, security, and integrity of the information we collect. As a technology consulting company specializing in data analytics, cloud engineering, observability, and security services—including work involving Splunk products—we take data protection seriously and uphold industry-standard practices to maintain compliance, confidentiality, and trust.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you interact with our website, services, or personnel.
We may collect the following categories of information:
1.1 Information You Provide Directly
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Name, email address, phone number
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Company name, job title, industry
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Project information submitted through forms
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Support tickets or inquiry details
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Billing or invoicing information (where applicable)
1.2 Automatically Collected Information
When visiting our site, standard telemetry may be collected, including:
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IP address and device identifiers
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Browser type and operating system
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Pages visited, time spent, referring URLs
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Cookies and analytics data
1.3 Professional & Technical Data (Service Delivery Only)
When providing consulting services, we may process:
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Log files
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Machine data
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System events & telemetry
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Configuration details
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User-submitted diagnostic information
We do NOT collect personal data from Splunk environments unless explicitly provided by the client for support purposes.
We use collected information to:
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Provide and improve our services
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Communicate with you regarding projects, support, or inquiries
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Analyze website performance and security
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Deliver Splunk-related consulting, deployment, or engineering services
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Maintain compliance with legal requirements
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Protect the security and integrity of customer systems
We do not sell, rent, trade, or misuse any client information—ever.
TechTide Analytics maintains strict policies to safeguard all client and visitor information. Our practices include:
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Secure data transfer and encrypted communications (HTTPS/TLS)
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Limited access to client data based on least-privilege principles
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Secure storage of any documents or project files
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Confidentiality agreements with contractors, employees, and service providers
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Clean-desk, clean-data, and zero-retention practices for sensitive information
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Industry-leading security standards aligned with Splunk’s partner expectations
We follow a “no unauthorized access, no unauthorized use, no unauthorized sharing” principle across all engagements.
As a company working toward becoming an official Splunk partner, and certified in Splunk technologies, TechTide Analytics adheres to Splunk’s core expectations regarding:
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Integrity: We do not alter or misuse customer data.
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Confidentiality: We do not disclose, share, or store client logs outside authorized environments.
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Compliance: We align with industry standards such as SOC 2, NIST guidance, and Splunk security best practices.
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Non-Transfer of Data: Client log data is never transferred, sold, or shared with third parties.
Any access to Splunk systems or machine data is strictly for service-related purposes, and only with explicit authorization from the client.
Our website may use cookies or analytics tools to:
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Improve user experience
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Analyze site traffic
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Monitor performance
You may disable cookies through your browser settings.
We retain personal or project information only for:
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The duration of the service contract
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Legal, accounting, or compliance obligations
Client log data or Splunk machine data is never retained beyond the scope of agreed-upon work.
We may use trusted third-party tools for:
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Analytics
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Project management
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Payments
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Cloud hosting
These providers are required to protect your data and may only use it as needed to deliver their services.
We do not authorize any third party to sell or misuse your information.
You may request:
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Access to your personal information
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Correction or updates
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Deletion of data (where legally permitted)
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Restriction of use
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A copy of collected data
To exercise any of these rights, contact us at:
📧 info@techtideanalytics.com
Our services are not directed to individuals under 18. We do not knowingly collect or store information from minors.
We may update this Privacy Policy periodically. The “Last Updated” date will always reflect the most recent version.
If you have questions about this Privacy Policy or how we handle data, contact:
TechTide Analytics
📧 Email: info@techtideanalytics.com
🌐 Website: www.TechTideAnalytics.com


